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Posted on 08 January 2014.
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What's New in act! V18

Know Your Customers. Propel Productivity. Make Insightful Decisions.

Why act!

Get Organized

Your days consist of managing your calendar and activities to help build your business. These areas all talk to each other and make your work smarter and more efficient.

Know My Customers

Keeping contact information organized is crucial to your bottom line, saving you time and a complete view of your customers' needs. act! may collect all your customer data in one place giving your the right information and the right time so your customers' get the right message.

Market My Business

Communicating with your customers is easier using Act! with a customizable email template library and marketing automation features. You can amplify your message and reach more of the right people enabling you to tailor to the right audience.

Drive Sales

Grow your business with Act! by utilizing the customizable sales features like opportunity management and prioritized call lists. Properly manage leads identified as qualified for your business and track the results.

Understand My Business

Pipeline management and robust reporting provides critical insight about your business and your customers propelling your business even faster and up to the right! Act! allows you to track key information as it relates to your business sales and servicing of your customers. The enhanced customization features enable flexibility as your business grows and acquires more customers and staff to support your needs.


The all-new act! is better than ever....! What's New for Your Version for act! Users.

 act! Premium v18 a host of compatibility and productive enhancements, new acct! emarketing administrative features, a fresh, modern look for act! Premium for Web, and more! Extend the power of act! and streamline efficiency with an all-new web API platform that allows for meaningful connections to business productivity tools, and stay up-to-date with the newest features available for Act! with flexible subscription plans - now including expert technical support.

Collaborate with your team to stay up-to-date on the latest contact and activity details, automate best-practice sales processes, and send targeted email marketing campaigns – from in the office, or on the road.



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Is your CRM Mobile Ready?

You're going places. And to keep that momentum going, it's critical that your business command center goes with you.
With Act! Premium Mobile you can stay connected to your business by accessing key Act! details from your favorite supported device. No more struggling to recall fuzzy details, or worse, being caught flat-footed with old information. Stay productive and keep your conversations fluid with the convenience of using familiar Act! functionality to instantly view and capture important customer details in real time. All the robust functionality you're accustomed to, now with easier access and immediate updates.

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You’ve come to the right place for Act! software sales, consulting, installation, programming, customization and training. From initial set-up to customization for your specific needs, Emerging Technologies has the expertise and experience.


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